Maersk Line seeks self motivated individuals with a
go-getter attitude of excellence who aspires to develop their career
with one of the world’s largest liner shipping companies.
With
Maersk line, you will have the opportunity to operate in the heart of
global commerce.
Wednesday, September 14, 2011
Nestle Nigeria Plc Jobs for Field Sales Manager
Job Reference: FSMSept 2011
Position: Field Sales Manager
Department: SALES
Job Details: Field Sales Manager in different location.
Field Sales Manager
Position: Field Sales Manager
Department: SALES
Job Details: Field Sales Manager in different location.
Field Sales Manager
Thursday, September 1, 2011
Latest Aviation Jobs- Zenon Recruitment Ltd Vacancies for First Officer, Senior First Officer
We are currently working with a Corporate Jet Operator based in
Nigeria who has a number of First Officer positions on the Do 328 for
rolling 1 year contracts. This position provides suitable and secure accommodation, ground transportation and flights on rotation.
Job vacancies in a Fast Growing Group of Manufacturing Companies
An Integrated and Fast Growing Group of Manufacturing Companies requires the services of qualified and experienced applicants candidates to fill the positions below:
Position: Marketing Manager
Qualification
• Candidates should possess B.Sc, HND, ND in Marketing, Economics or Social Sciences, Chemical Engineering or Geology.
Position: Marketing Manager
Qualification
• Candidates should possess B.Sc, HND, ND in Marketing, Economics or Social Sciences, Chemical Engineering or Geology.
Sunday, August 28, 2011
Bank Jobs- Stanbic IBTC/Standard Bank Vacancy for Business Banker
POSITION: BUSINESS BANKER (BENIN)
- Job ID7307
- Nigeria
- Personal and Business Banking
- Sales & Marketing
- Full Time - Permanent
- No
- Yes
Current Bank Jobs Vacancies in Umuahia: Stanbic IBTC Bank
Manager, Service Centre (Branch Manager) – UMUAHIA
Job ID7174
Location Nigeria
Division Personal and Business Banking
Position Category Customer Relationship Management
Employment Type Full Time – Permanent
Shift No
Regulatory Approval Yes
Position Description
Job Purpose
Ensure that customers consistently receive a high quality service by efficiently managing, developing and using all available resources (i.e. staff, systems and processes) and ensuring that a strong, customer-focused service culture becomes entrenched in the service centres. To ensure that customers are migrated to more appropriate and cost-effective channels, that cross-selling opportunities are identified and actioned, based on customer needs. Proactively identify and assess the risks faced by the centres and reduce the overall exposure by maintaining an effective system of controls. Ensure the effective rollout of change management initiatives to the service centres. Maintain a high level of integrity and ethical standards.
KRAs
Customer service
Set and ensure that service standards are maintained, in line with differentiated requirements of the market segments.
Ensure that customer needs are anticipated and met through provision of appropriate products and services via the most suitable channels.
Ensure that the centres strive for continuous service improvement.
Convene regular customer discussion forums and action the results.
.
Maintain awareness of serious customer complaints and attend to resolution.
Ensure that opportunities for migration of customers to more appropriate/cost-effective channels and migratable teller/enquiry transactions are identified and actioned.
Ensure efficient, customer-orientated telephone procedures.
Discuss staffing requirements as predicted by Branch Scheduling Tool (BST) with Provincial Productivity
Ensure BST schedule adherence for all reporting Service Centres
Management of service improvement
Manage the customer problem resolution process and ensure the accurate logging of information.
Set and monitor turn-around times for resolving customer queries and complaints.
Ensure that problem root causes are resolved by facilitating corrective action and regular liaison with support entities (including issues relating to ATM and Auto E terminals).
Ensure that service measurement is maintained and action adverse trends.
Implement service recovery to facilitate customer retention.
Legislative compliance
In terms of the Financial Advisory and Intermediary Services Act No 37 of 2002, (FAIS) no staff member is permitted to provide any financial advice or intermediary services to a customer, in terms of a financial product, as defined in the Act, unless they have been appointed as a Representative of an Authorised Financial Services Provider.
In your current position you are not an accredited Representative in terms of FAIS and are therefore prohibited from giving any advice or intermediary service to a customer in terms of a financial product, as determined by FAIS.
In your position as a non Representative staff member you may, however, operate in a FAIS position and sell financial products based on factual information, by describing the product features and benefits and at no time make a suggestion, recommendation, guidance or proposal to the customer that will lead the customer to buy a financial product as defined in FAIS
Ensure that customers provide/have provided documentation as required in terms of FICA/KYC legislation
Management of responsive sales
Develop sales plans to achieve responsive sales targets for the centres.
Manage the sales tracking system and provide feedback and coaching to the team.
Identify different local market segments prevalent in geographical area and keep up to date with changes/developments.
Drive the lead referral system.
Coach the responsive sales team on product knowledge, cross-selling opportunities and assist subordinates in generating meaningful and value-added solutions for customers resulting in maximum business development.
Management of credit and operational risk
Identify the major risks affecting the centres and ensure that the necessary steps are taken to measure, monitor and manage these risks.
Recommend revision of internal controls to provincial operations where appropriate, to address new or previously uncontrolled risks.
Manage assets, eg cash and cost accountabilities, with emphasis on the containment of controllable costs.
Manage and ensure overall operational readiness/efficiency of the centres’ infrastructure (including premises, ATMs, systems), physical security, opening/closing procedures and operational issues such as fraud, losses and differences.
Ensure irregularities highlighted in routine control reports are attended to.
Co-ordinate the checking of centre tellers/treasury/blank forms.
Complete monthly centre housekeeping checklist.
Report premises/equipment issues to regional operations.
Ensure that an effective control structure is maintained, with control activities defined at every level and duties appropriately segregated.
Ensure that levels of authority and limits of access to information/systems are adhered to.
Ensure that all routine controls relating to new business are effectively applied.
Ensure compliance with OHS (Occupational Health and Safety) requirements
People management
Delegate authority and responsibility in line with business objectives and service standards to ensure the empowerment, motivation and effectiveness of all subordinates.
Monitor and manage the performance and development of subordinates to ensure sustained profitability, compliance with the Code of Banking Practice, internal controls and overall well-being of staff.
Prepare a flexible staffing plan to meet service/sales demands in the centres, taking into account local conditions, resourcing options and costs.
Overall staff complement to be in line with productivity measurements. – Branch Scheduling Tool
Visibly assist the centres in achieving targets and standards of performance by providing consistent encouragement and guidance.
Ensure that equity requirements are met and transformation initiatives supported.
Identify strengths and development areas and ensure tat subordinates receive the required coaching/training
Turn-around times for processing and one-on-one customer interaction in terms of segment standards, efficient service.
Control operational losses and minimise risk compliance with laid-down instructions and effective management of credit risk, physical security etc.
Costs contained within budget.
Availability of ATMs and within target, site cleanliness requirements met, minimal vandalism.
Increased cross-selling ratios.
Effective migration of customers/transactions to more appropriate channels.
Requisite stationery and cash supplies held.
Effective, customer-orientated telephone management.
Retention of satisfied, well-informed customers as measured by Customer Evaluation of Bank Service (CEBS) ratings.
Staff effectiveness and motivation
Postive findings of Inspection Compliance reports
Required Skills and Qualifications
KNOWLEDGE
Minimum of a 2.2 B.Sc degree in any relevant course.
Through knowledge and understanding of market segmentation and management.
Knowledge of Personal and Business Banking products and services.
Knowledge of the country’s Personal and Business Banking Strategy.
Knowledge of sales and marketing theory and principles.
Knowledge of business and financial management principles and practice, including business economics.
Knowledge of risk management and credit principles.
Knowledge of the bank system.
Knowledge of branch transaction processes.
Knowledge of distribution channels.
Knowledge of human resources principles.
EXPERIENCE
Maximum of 5 years and a minimum of 3 years experience within relationship management and sales or branch banking experience.
A seasoned Banker with wide banking experience.
Experience in managing a diverse range of people and activities are essential.
click here to apply
Job ID7174
Location Nigeria
Division Personal and Business Banking
Position Category Customer Relationship Management
Employment Type Full Time – Permanent
Shift No
Regulatory Approval Yes
Position Description
Job Purpose
Ensure that customers consistently receive a high quality service by efficiently managing, developing and using all available resources (i.e. staff, systems and processes) and ensuring that a strong, customer-focused service culture becomes entrenched in the service centres. To ensure that customers are migrated to more appropriate and cost-effective channels, that cross-selling opportunities are identified and actioned, based on customer needs. Proactively identify and assess the risks faced by the centres and reduce the overall exposure by maintaining an effective system of controls. Ensure the effective rollout of change management initiatives to the service centres. Maintain a high level of integrity and ethical standards.
KRAs
Customer service
Set and ensure that service standards are maintained, in line with differentiated requirements of the market segments.
Ensure that customer needs are anticipated and met through provision of appropriate products and services via the most suitable channels.
Ensure that the centres strive for continuous service improvement.
Convene regular customer discussion forums and action the results.
.
Maintain awareness of serious customer complaints and attend to resolution.
Ensure that opportunities for migration of customers to more appropriate/cost-effective channels and migratable teller/enquiry transactions are identified and actioned.
Ensure efficient, customer-orientated telephone procedures.
Discuss staffing requirements as predicted by Branch Scheduling Tool (BST) with Provincial Productivity
Ensure BST schedule adherence for all reporting Service Centres
Management of service improvement
Manage the customer problem resolution process and ensure the accurate logging of information.
Set and monitor turn-around times for resolving customer queries and complaints.
Ensure that problem root causes are resolved by facilitating corrective action and regular liaison with support entities (including issues relating to ATM and Auto E terminals).
Ensure that service measurement is maintained and action adverse trends.
Implement service recovery to facilitate customer retention.
Legislative compliance
In terms of the Financial Advisory and Intermediary Services Act No 37 of 2002, (FAIS) no staff member is permitted to provide any financial advice or intermediary services to a customer, in terms of a financial product, as defined in the Act, unless they have been appointed as a Representative of an Authorised Financial Services Provider.
In your current position you are not an accredited Representative in terms of FAIS and are therefore prohibited from giving any advice or intermediary service to a customer in terms of a financial product, as determined by FAIS.
In your position as a non Representative staff member you may, however, operate in a FAIS position and sell financial products based on factual information, by describing the product features and benefits and at no time make a suggestion, recommendation, guidance or proposal to the customer that will lead the customer to buy a financial product as defined in FAIS
Ensure that customers provide/have provided documentation as required in terms of FICA/KYC legislation
Management of responsive sales
Develop sales plans to achieve responsive sales targets for the centres.
Manage the sales tracking system and provide feedback and coaching to the team.
Identify different local market segments prevalent in geographical area and keep up to date with changes/developments.
Drive the lead referral system.
Coach the responsive sales team on product knowledge, cross-selling opportunities and assist subordinates in generating meaningful and value-added solutions for customers resulting in maximum business development.
Management of credit and operational risk
Identify the major risks affecting the centres and ensure that the necessary steps are taken to measure, monitor and manage these risks.
Recommend revision of internal controls to provincial operations where appropriate, to address new or previously uncontrolled risks.
Manage assets, eg cash and cost accountabilities, with emphasis on the containment of controllable costs.
Manage and ensure overall operational readiness/efficiency of the centres’ infrastructure (including premises, ATMs, systems), physical security, opening/closing procedures and operational issues such as fraud, losses and differences.
Ensure irregularities highlighted in routine control reports are attended to.
Co-ordinate the checking of centre tellers/treasury/blank forms.
Complete monthly centre housekeeping checklist.
Report premises/equipment issues to regional operations.
Ensure that an effective control structure is maintained, with control activities defined at every level and duties appropriately segregated.
Ensure that levels of authority and limits of access to information/systems are adhered to.
Ensure that all routine controls relating to new business are effectively applied.
Ensure compliance with OHS (Occupational Health and Safety) requirements
People management
Delegate authority and responsibility in line with business objectives and service standards to ensure the empowerment, motivation and effectiveness of all subordinates.
Monitor and manage the performance and development of subordinates to ensure sustained profitability, compliance with the Code of Banking Practice, internal controls and overall well-being of staff.
Prepare a flexible staffing plan to meet service/sales demands in the centres, taking into account local conditions, resourcing options and costs.
Overall staff complement to be in line with productivity measurements. – Branch Scheduling Tool
Visibly assist the centres in achieving targets and standards of performance by providing consistent encouragement and guidance.
Ensure that equity requirements are met and transformation initiatives supported.
Identify strengths and development areas and ensure tat subordinates receive the required coaching/training
Turn-around times for processing and one-on-one customer interaction in terms of segment standards, efficient service.
Control operational losses and minimise risk compliance with laid-down instructions and effective management of credit risk, physical security etc.
Costs contained within budget.
Availability of ATMs and within target, site cleanliness requirements met, minimal vandalism.
Increased cross-selling ratios.
Effective migration of customers/transactions to more appropriate channels.
Requisite stationery and cash supplies held.
Effective, customer-orientated telephone management.
Retention of satisfied, well-informed customers as measured by Customer Evaluation of Bank Service (CEBS) ratings.
Staff effectiveness and motivation
Postive findings of Inspection Compliance reports
Required Skills and Qualifications
KNOWLEDGE
Minimum of a 2.2 B.Sc degree in any relevant course.
Through knowledge and understanding of market segmentation and management.
Knowledge of Personal and Business Banking products and services.
Knowledge of the country’s Personal and Business Banking Strategy.
Knowledge of sales and marketing theory and principles.
Knowledge of business and financial management principles and practice, including business economics.
Knowledge of risk management and credit principles.
Knowledge of the bank system.
Knowledge of branch transaction processes.
Knowledge of distribution channels.
Knowledge of human resources principles.
EXPERIENCE
Maximum of 5 years and a minimum of 3 years experience within relationship management and sales or branch banking experience.
A seasoned Banker with wide banking experience.
Experience in managing a diverse range of people and activities are essential.
click here to apply
Saturday, August 27, 2011
Human Resources, Admin Manager Job Vacancy at Chellarams Plc Nigeria
Chellarams Plc, the pioneering group that brought KFC to Nigeria, brings another top retail brand to the country.
Do you imagine working for a company that is one of the best, trusted
and respected African retail brand? Now is your opportunity!
Position: Human Resources/Admin Manager Ch/08/001
(Location: Lagos)
Position: Human Resources/Admin Manager Ch/08/001
(Location: Lagos)
Job vacancies at Chellarams Nigeria Plc in Various positions
Chellarams Plc, the pioneering group that brought KFC to Nigeria,
brings another top retail brand to the country. Do you imagine working
for a company that is one of the best, trusted and respected African
retail brand? Now is your opportunity!
Position: Finance Manager – Ch/08/003
(Location: Lagos)
To provide exceptional service by delivering specialized financial management processes to achieve a risk free and profitable store
Functions
Supporting the CFO in:
Up-keeping of the accounts
Inventory Monitoring
Cash management
Statutory management
Systems Control
Finalization of accounts budgets
Ensure that overall finance and administration process is compliant
Control overall expenditure within budget
Requirements
A minimum of BSc/HND Accounting or other numerate discipline with at least 5 years relevant experience.
ACA/ACCA is an added advantage
He/She must be familiar with the use of ERP
Position: Sales Floor/Pay Point Controllers – Ch/08/005
(Location: Lagos Enugu)
To deliver exceptional customer service, by facilitating the entire operations process and team effectiveness throughout the day
Functions
Attend to and serve customers
Able to perform all sales floor and cashier duties required
Adhere to shop keeping process, standards and disciplines
Minimize stock losses and stock damages
Supervise sales floor activities
Supervise cashier’s transactions and activities
Demonstrate effective planning, implementation and follow-up skill
Demonstrate good personal leadership
Requirements
A minimum of BSc/HND with over 5 years relevant experience.
Position: Warehouse/Supply – Chain Manager – Ch/08/002
(Location: Lagos)
To deliver exceptional customer service through managing warehousing/supply-chain processes and facilities in order to ensure that stock is secure and handled to set standards
Functions
Effectively manage stockroom intake process
Manage and authorize the process of accurately checking and reporting damage stock
Ensure that stocks are unpacked and stored correctly, to facilitate adherence to standards
Accurately manage stock distribution process including the receiving of requisitions, picking, packing and dispatching of stock in accordance with procedure guidelines
Arrange and manage transportation requirements
Prevent stock losses and stock damage
Manage warehouse staff
Control expenditure within budget
Requirements
A minimum of BSc/HND at least 5 years relevant experience.
Possession of Purchasing and Supply Management Certification
Position: Store Finance Controller – Ch/08/004
(Location: Lagos Enugu)
To provide exceptional financial management service at the store to support the financial information needs of the Finance Manager
Functions
Collection, Posting and lodgement of cheques into bank
Withdrawal and lodgement of cash in banks
Posting of all vouchers
Raising payment
Reconciliation of WHT Tax Account
Carry out customers, bank and subsidiary reconciliation
Ensure that those finance and administration process is compliant
Control store expenditure within budget
Requirements
Minimum of BSc/HND in with over (3) three years relevant experience.
Method of Application.
If you are qualified, please send a one page summary of how you can help us achieve the above and list out your most significant achievements for the last 5 years along side your resume (with code preferred location) to hr@chellaramsplc.com.
Closing Date: 8th September 2011
Now is your opportunity!Position: Finance Manager – Ch/08/003
(Location: Lagos)
To provide exceptional service by delivering specialized financial management processes to achieve a risk free and profitable store
Functions
Supporting the CFO in:
Up-keeping of the accounts
Inventory Monitoring
Cash management
Statutory management
Systems Control
Finalization of accounts budgets
Ensure that overall finance and administration process is compliant
Control overall expenditure within budget
Requirements
A minimum of BSc/HND Accounting or other numerate discipline with at least 5 years relevant experience.
ACA/ACCA is an added advantage
He/She must be familiar with the use of ERP
Position: Sales Floor/Pay Point Controllers – Ch/08/005
(Location: Lagos Enugu)
To deliver exceptional customer service, by facilitating the entire operations process and team effectiveness throughout the day
Functions
Attend to and serve customers
Able to perform all sales floor and cashier duties required
Adhere to shop keeping process, standards and disciplines
Minimize stock losses and stock damages
Supervise sales floor activities
Supervise cashier’s transactions and activities
Demonstrate effective planning, implementation and follow-up skill
Demonstrate good personal leadership
Requirements
A minimum of BSc/HND with over 5 years relevant experience.
Position: Warehouse/Supply – Chain Manager – Ch/08/002
(Location: Lagos)
To deliver exceptional customer service through managing warehousing/supply-chain processes and facilities in order to ensure that stock is secure and handled to set standards
Functions
Effectively manage stockroom intake process
Manage and authorize the process of accurately checking and reporting damage stock
Ensure that stocks are unpacked and stored correctly, to facilitate adherence to standards
Accurately manage stock distribution process including the receiving of requisitions, picking, packing and dispatching of stock in accordance with procedure guidelines
Arrange and manage transportation requirements
Prevent stock losses and stock damage
Manage warehouse staff
Control expenditure within budget
Requirements
A minimum of BSc/HND at least 5 years relevant experience.
Possession of Purchasing and Supply Management Certification
Position: Store Finance Controller – Ch/08/004
(Location: Lagos Enugu)
To provide exceptional financial management service at the store to support the financial information needs of the Finance Manager
Functions
Collection, Posting and lodgement of cheques into bank
Withdrawal and lodgement of cash in banks
Posting of all vouchers
Raising payment
Reconciliation of WHT Tax Account
Carry out customers, bank and subsidiary reconciliation
Ensure that those finance and administration process is compliant
Control store expenditure within budget
Requirements
Minimum of BSc/HND in with over (3) three years relevant experience.
Method of Application.
If you are qualified, please send a one page summary of how you can help us achieve the above and list out your most significant achievements for the last 5 years along side your resume (with code preferred location) to hr@chellaramsplc.com.
Closing Date: 8th September 2011
Latest Vacancies at Guardian Newspaper Nigeria
We require suitably qualified candidates to fill the positions below:
Position: Business Development Manager
Requirements
Primarily Work as Management Officer to expand existing and potential clients.
Acquire new business through marketing-generated leads and cold calls.
Position: Business Development Manager
Requirements
Primarily Work as Management Officer to expand existing and potential clients.
Acquire new business through marketing-generated leads and cold calls.
Thursday, August 18, 2011
Job Vacancy in a Reputable Company in Lagos for Facility Manager
A highly Reputable and Well Established Company in Lagos requires the services of oriented personnel to fill the position below:
Position: Facility Manager
Requirement:
• Candidates should have B.Sc in Estate Management with any other relevant qualification
Position: Facility Manager
Requirement:
• Candidates should have B.Sc in Estate Management with any other relevant qualification
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